CRM Software - Microsoft Dynamics CRM 2011

With Microsoft Dynamics CRM we propose you a solution for the management of your customers and customer services. The Microsoft Dynamics CRM software helps midmarket businesses build profitable customer relationships. Integrated Sales, Marketing and Customer Service modules enable employees to share information to help to improve sales success and help to deliver consistent, efficient customer service.

Sales, marketing and customer service features include prospects and opportunity management, a complete view of customer history, marketing campaign organization, automated incident management, and a searchable knowledgebase. Microsoft Dynamics CRM also includes reporting tools for accurate forecasting and measurement of business activity and employee performance.

Built using Microsoft .NET technologies, Microsoft Dynamics CRM is easy to deploy, customize, and use, accessible from Microsoft Outlook and the Web, integrates with other business applications and scales as your business grows.

E2S is your ideal partner for a successful introduction of Microsoft Dynamics CRM:

• Through its participation at the European Smile Project, E2S contributed to the development of a method that supports the successful introduction of a CRM system.
• E2S developed for many years applications for Microsoft Windows, Microsoft SQL Server, Microsoft Office... and offers as such an in-depth experience for such applications.

Contact E2S for more information about CRM 2011 !