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Services and products tagged with Excellence Model
BAM
Our quality management tool helps you to understand the EFQM Excellence Model and to perform self-assessments of your company.
The Business Assessment Manager is a tool to perform an EFQM self-assessment. It offers both a quick self assessment and an EFQM questionnaire approach. Questionnaires may be completed by different assessors. The Business Assessment Manager then analyzes the results, offers a wide range of charts and overviews and provides support in preparing final reports containing areas of improvements. This program goes beyond automating a set of predefined questionnaires. Instead, it provides superior support for the full assessment process.
The Book Excellent
- A practical guide for the application of the EFQM Excellence model
- The book is the reflection of the experience of seven authors, they come from big companies like Alcatel, Siemens, Schmalbach-Lubeca, Akzo-Nobel et Air Products; three authors are also EFQM assessor
- Not theory, but real examples
- The book contains more than 300 examples (industry, services and public sector)
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